Norman joined the Board in 2018 having previously been on the main Board of Samaritans and for 25 years a volunteer with them, where mental illness in all its forms often plays a heavy part in the lives of those who phone or make contact.

That lived experience should prove valuable in providing a breadth of understanding of the challenges faced by those who endure mental illness and of those who care for them. To look beyond what ails to listen to what's being said. 

Before retiral, Norman was a Director with Aon Corporation specialising in liability and property Insurance.