Mental Health & Money Advice Service

Debt Advisor

Based in Edinburgh

Salary: £22,515 per annum

35 hours a week, will consider job share or part-time options

Funded to December 2020

In 2017 Lloyds Banking Group selected Mental Health UK as its chosen charity for two years.  Mental Health UK brings together four national mental health organisations, who now operate as affiliated bodies in Scotland, England, Wales and Northern Ireland. 

The Mental Health & Money Advice Service is the first UK-wide service to address mental and financial health together. We aim to stop the spiral of money and inequality and mental health issues by providing factual and tailored information to service users.  Advice will be provided online, over the telephone, virtually and face to face, where appropriate, and advisors will provide ongoing support in regard to debt solutions, and/or welfare benefits. This new service will be UK wide and delivered in Scotland by Support in Mind, Rethink Mental Illness in England, Hafal in Wales, and Mindwise in Northern Ireland.  

We Need You

Our advice is primarily provided over the telephone and our advisers provide ongoing support in regard to mental health and money advice. This new service will be UK wide and delivered in Scotland by Support in Mind, Rethink Mental Illness in England, Hafal in Wales, and Mindwise in Northern Ireland. The project launched in November 2017 and the role of the Debt Adviser is crucial to the delivery of the service and overall project.

Lead the Way to Better Quality of Life

Your key tasks to assist everyone affected by mental illness include:

  • Providing full money advice and debt counselling to service users who are experiencing mental health and money problems.
  • Carry out financial assessments using the Common Financial Tool to identify and provide advice on a range of statutory and voluntary debt solutions, including income maximisation.
  • Help to implement tailored, appropriate options through active listening and negotiation skills, in relation to debt solutions.
  • Using effective and appropriate referral and signposting mechanisms as agreed with the Service Manager.
  • Ensure case management systems are in place and related policies are adhered to at all times which will include responsibility for day to day management, maintenance and prioritising caseloads. Client records should be kept up to date and available to all staff in accordance with the General Data Protection Regulations.

In line with current legislation, successful applicants will be required to complete a Basic Disclosure Check.

The closing date for this post is Wednesday 27th June 2018.

For more information please contact Liz Mackay at our national office on 0131 662 4359.

Please note that CV’s will not be considered for this post.

Application Documents

Cover Letter

Job Description and Person Specification

Main Conditions of Service

Application Form

Support in Mind Scotland is the operating name of The National Schizophrenia Fellowship (Scotland) Charity Number SC013649.