Money and Welfare Benefits Adviser 

Stafford Centre, Edinburgh

Salary: £22,515 p.a. 

Working hours: 35 hours per week - fixed term post until 31st March 2019. 

Closing date: 9am Thursday 16th August 2018


Key Tasks:

To lead the way to a better quality of life for everyone affected by mental illness.

Main Purpose of the Job

The post holder will deliver Welfare Benefits advice and welfare reform information specific to parents-to-be, families with children under 25 and young people in transition. The post will focus on delivering aspects of income maximization assistance, welfare benefits advice, casework tribunals and benefit assessments. The post holder will also support the Centre’s support team in delivering welfare rights advice and information. 

The successful candidate will be required to join the PVG scheme.

Main duties / Responsibilities

Provide comprehensive and accurate advice on all aspects of welfare benefits advice and casework covering the full range of welfare benefits including welfare reform updates and changes. This will be on a one-to-one basis and also via group information sessions. The Centre focuses particularly on mental health and disability-related benefits. 

Ensure income maximisation through the take up of appropriate welfare benefits and or other income checks. Carry out in depth benefit and income checks on behalf of clients, assisting and completing disability-related claim forms, reviewing and submitting applications.

Act for the client and take on casework where necessary in order to progress the client’s issue.  Support and advise the Centre’s support team to aid their basic understanding of accurate welfare rights information and advice.

Negotiate with third parties as appropriate on behalf of clients, both orally and in writing.  Promote the service to external agencies, including other local groups and organizations who work within the community.

Work as a team member to deliver advice primarily face to face, but also via email, letter, telephone and outreach work. Meet targets and objectives as defined by the Line Manager.

Assist clients with other related problems where they are an integral part of their case and refer internally and/or externally to other advisers or specialist agencies as appropriate. Maintain accurate and organized case records for the purpose of continuity of casework, information retrieval, statistical monitoring, and report preparation.

This list of duties is not exhaustive and serves, only to highlight the main requirements of the post holder. The Service Manager may stipulate other reasonable adjustments and projects commensurate with the general profile and grade of the post. The job description will be reviewed regularly and may be subject to change.

The closing date for this post is 9am on Thursday the 16th August.  

Based primarily at the Stafford Centre in Edinburgh with satellite/outreach work at venues within the locality.

Please note that CV’s will not be considered for this post. Please find the application documents below. If you'd prefer a paper copy of the application, or more information about the post, please contact our national office on 0131 662 4359.

Application Documents 

Cover Letter

Job Description & Personal Specification

Conditions of Service

Application Form

Support in Mind Scotland is the operating name of The National Schizophrenia Fellowship Charity Number: SC013649