We now have a dedicated section of our website to updating you on the Coronavirus outbreak: www.supportinmindscotland.org.uk/coronavirus

Over the past week our organisation has been putting in place plans and working with staff across the country to make sure that we minimise the impact this current COVID-19 (Coronavirus) crisis will have on the services we provide and the people we support.

In line with public health guidance, and in common with most other service providers, we have had to consider how we maintained support whilst distancing ourselves from our services users, and from each other – a completely new way of working for most of us who value and thrive on direct face to face contact with others.

Therefore from Friday, 20 March, all of our support will be delivered by phone or online and we will have no face to face outreach or buildings-based support until we are advised that social distancing is no longer needed.

“This is a difficult and uncertain time, but we are committed to maintaining our support and working together to tackle the challenges we will all face over the next few months" - Frances Simpson, CEO

This has meant that we have moved all of our staff to home working, and, equipped with mobile phones and means of connecting digitally with the outside world, we will be supporting people and maintaining as much of our usual work as possible.

Everyone who currently uses our services has been informed and been given local contact numbers; and information will be posted on our buildings for those who call at our services looking for support to signpost them to our remote service.

Our National Information Line (0300 323 1545) and our information inbox ([email protected]) are still operating as normal – although there may be a longer response time depending on how much busier we are during a time of heightened anxiety and distress. The Information Line will be open between 9am and 3.30pm, Monday to Friday.

We are taking a national approach so that we co-ordinate our support across the country making sure that no one area is disadvantaged because of local staff absences. We are doing all we can to support our staff to work in this new way, and joining up staff across the country will help to strengthen our entire network for those who need us.

This is a difficult and uncertain time, but we are committed to maintaining our support and working together to tackle the challenges we will all face over the next few months. We will keep people updated (both internally and externally) as the situation evolves over the coming months and will post information on our website and through social media.

Please stay connected to us via Twitter, Facebook and Instagram @suppinmindscot

Take care and keep safe.

Frances Simpson

Chief Executive

LATEST NEWS AND ADVICE

Scottish Government: https://www.gov.scot/coronavirus-covid-19/

UK Government: https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response

NHS: http://www.nhsinform.scot/coronavirus and  https://www.nhs.uk/conditions/coronavirus-covid-19/

 

NOW, MORE THAN EVER... WE NEED YOUR HELP

www.supportinmindscotland.org.uk/coronavirus-appeal