Post: 4 x Outreach Support Workers (2xResilience, 1xHearing Voices, 1xCUThru)

Location: Home working until restrictions are eased, then office based in Perth. “Happy to Talk Flexible Working

Salary: £12,801 per annum (£21,336 full time equivalent)

Hours: 21 hours per week (Part Time)

Tenure: 1 year Fixed Term contract (Extension expected subject to funding being secured)

Reporting to: Service Manager

Interview date: 18 August 2021

Closing date: Midday, 09 August 2021


About the Role

Support in Mind Scotland has a number of new exciting opportunities in its Tayside service for people who wish to support those with Mental Health needs. We are looking for caring empathic people who will be ready to help with compassion and understanding as well as humour and respect.

In these new roles, you will provide information, guidance and support to people in both one to one contact and groups. Personal Action Plans reflect individuals own goals and ambitions and take a recovery approach. Individual plans maximise income and consider other practical needs such as housing, employment, education and inclusion. We take a rights based approach to help empower and inform people, networking and advocating for them as necessary. Once a personal action plan is identified, the plan is delivered and reviewed within 6 months.

Together we want people to feel better about their mental as well as physical health, and as such feel connected and part of a local community where their voice matters.

Effective networking is at the heart of our service. You will work with colleagues and partners across the Tayside community to ensure people using our services needs are assessed and met.

Hearing Voices: Hearing Voices is an outreach service delivering one to one support, group sessions and remote support to people experiencing psychosis. Underpinned by a behavioural approach to the management of sensory disturbances and delivered within a model of peer support, this service enables individuals to shape their personal recovery. We place people we support at the centre of their own assessments and support packages where they identify their own goals to improve their circumstances and wellbeing and we support them to get the assistance they require within their community.

Resilience: Our proposed new Resilience Service will provide early information and support to people across Tayside who require assistance with their mental health needs. This early intervention and prevention model enabling access to joined-up services is a tested approach we currently deliver across Fife. The service will link people to a range of supports and providers across Tayside to identify needs early and together prevent unnecessary degeneration in someone’s mental health through promoting resilience and recovery.

CUThru: This post will engage with young people referred to Tayside’s Child and Mental Health Services (CAMHS) focussing on the Perth & Kinross area at this preliminary stage. SiMS wishes to promote its support to 16- to 24-year-olds and has been funded by the Perth & Kinross Mental Health Partnership to engage with young people to identify support and information they would like that would contribute to the following outcomes:

  1. Young people have better physical, mental and emotional wellbeing.
  2. Young people have better connections with the wider community.
  3. Young people get access to new skills and training opportunities that will help them to manage further education or get a job.

The service will build relations with CAMHS colleagues as well as supports and providers to enable young people to integrate into their local community and minimise the need for statutory or hospital-based services.

All services will benefit from use of Support in Mind Scotland’s National Information Service and Money Advice Service provided in conjunction with Mental Health UK.


Who are we looking for?

The ideal candidates should be interested in people, have excellent social skills and a good sense of humour!

Support in Mind Scotland values lived experience and would welcome applications from people with this experience and experience supporting people with their mental health.

The successful candidate will work as part of an experienced supportive team and will receive induction and regular support and supervision to help them in their role.

The successful candidates may be educated to SVQ 3 level or have lived and work experience in mental health. They may have experience of personal planning, have some experience of assessments and some insight in the law with relation to Mental Health. Training and support will be available to successful applicants.

The successful candidate will be required to join the PVG Scheme. A full driving license and access to a vehicle is highly beneficial to these roles.

We are committed to exploring flexible working opportunities which benefit the individual and the charity and are a “Happy to Talk Flexible” employer. These posts are for 21 hours a week each, working days will be discussed and agreed with the Area Manager and can be adjusted for suitable candidates.

For an informal discussion, please contact:

  • Sandra Young Service Manager Mob: 07342038181 (All posts including CUThru)
  • Debbie Wickens, Outreach Support Worker, Tayside Hearing Voices. Mob: 07597 576 000
  • Moira Duncan, Outreach Support Worker, Resilience. Mob: 01592 268388
  • Or email Steve Urquhart, Area Manager Tayside and Fife at [email protected]

If you are passionate about enabling Support in Mind Scotland to deliver a valuable service to the Scottish community, and feel your profile matches these role’s criteria, then we want to hear from you!


Why join us

This is a great opportunity to join a thriving charity and help shape its future. In return for your work, passion and dedication, we offer scope for development, a benefit package including 37 days’ holiday, enhanced sick pay, season ticket loan, regular support & supervision and access to our Employee Assistance Programme.

Support in Mind Scotland provides support throughout Scotland and offers a range of services to people directly affected by a mental health issue and to those who care for them, whether family, friend or supporter.

We are committed to delivering services shaped by the lived experienced of people affected by mental health. We believe in a holistic approach to providing support and aim to empower our service user to make the best use of what help and support is available to them.

Find out more about us on our Website at and on Social Media. You will find links to this post in the Work With Us section of our website where you will shortly be able to access short videos from staff describing their role and what it’s like to work for Support in Mind Scotland.


To Apply

Please email your completed application pack to [email protected] by midday 09-08-2021. With: Recruitment –Outreach Support Workers, Tayside in your email subject line.

Interviews are held via video call software. Candidates shortlisted to interview will be provided with guidance on how to access the interview.

We welcome and encourage job applications from people of all backgrounds.

If you consider yourself to have a disability, please complete the relevant section within the application pack to inform us of any arrangements that we may make to the interview process.

We reserve the right to close this advert earlier or later than stated, so please don’t delay your application to avoid any disappointment.


Application Pack

Job Description

Conditions of Service

Application Form

Equality and Diversity Monitoring Form

Support In Mind Scotland is the operating name of the National Schizophrenia Fellowship (Scotland), a company limited by guarantee registered in Scotland SC088179. Charity Number SC 013649.