Mental Health & Money Advice Service

Senior Debt Adviser

Edinburgh - although some flexible working will also be considered

Salary: £24,903

35 hours a week

Funded to December 2020


The Mental Health & Money Advice Service is the first UK-wide service to address mental and financial health together. We aim to stop the spiral of inequality, financial difficulties and mental health issues by providing accurate and tailored information to service users.  Our service provides support on a wide range of money topics including Welfare Rights, Mental Health Assistance and Debt Advice.

We Need You

Our advice is primarily provided over the telephone and our advisers provide ongoing support in regard to mental health and money advice. This new service is UK wide and delivered in Scotland by Support in Mind, Rethink Mental Illness in England, Hafal in Wales, and Mindwise in Northern Ireland. The project launched in November 2017 and the role of the Senior Debt Adviser is crucial to the delivery of the service and overall project.

Due to the seniority of the role, we do require applicants to have at least 2 years’ experience in providing complex debt advice and implementation of debt solutions.

Lead the Way to Better Quality of Life

Your key tasks to assist everyone affected by mental illness include:

  • Providing full debt advice and counselling to service users experiencing mental health and money issues.
  • Carrying out financial assessments using the Common Financial Tool to identify possible statutory and voluntary debt solutions including income maximisation
  • Using skills such as active listening and negotiation to implement and provide advice on tailored viable debt solutions and benefit options including bankruptcy, debt management plans and mandatory reconsiderations.
  • Illustrating extensive money advice knowledge by supporting the Service Manager with induction, training, support and regular supervision of Mental Health and Money Advice Staff
  • Assisting the development of Mental Health and Money Advice staff to sector standards by facilitating and planning activities for training, group supervision and supporting personal learning objectives
  • Supporting the Service Manager with working towards and maintaining sector competencies under Scottish National Standards for Advice and Information Providers
  • Ensure case management systems are in place and related policies are adhered to at all times which will include responsibility for day to day management, maintenance and prioritising caseloads. Client records should be kept up to date and available to all staff in accordance with the General Data Protection Regulations.

In line with current legislation, successful applicants will be required to complete a Basic Disclosure Check.

For more information or a paper application please contact our national office on 0131 662 4359.

The closing date for this post is 12th October 2018. Please note that CV’s will not be considered for this post.

Application Pack

Cover Letter

Job Description

Main Conditions of Service

Application Form

Support in Mind Scotland is the operating name of The National Schizophrenia Fellowship (Scotland).

Charity number SC013649